My rollers are not traveling straight on the conveyor, why? 


There are a few things to check if your chain and rollers are not traveling straight. One or all of the following will need to be checked to ensure proper travel of the rollers through the tunnel and great life out of the equipment. 


Check the following: 

  1. Are you using chain guides? 
    • Make sure the UHMW on the chain guides are not worn, if so replace them. 
      • Chain guides are used to keep the chain straight through out the length of your conveyor.  Guides should be installed on every 15 foot section of the conveyor.
  2. Check the sprocket and make sure it's aligned. 
    • Using a measuring tape, measure the inside of the frame where the sprocket sits and make sure it's in the center of the measurement.  Center measurement of the sprocket should be around 6-1/8". See example below: 
  3. Check the carrier link/Triangle plates or the axle to make sure there is not any play. 






If you have any further questions, please feel free to contact your Sonny's Technical Support Team at: SonnysSupport@SonnysDirect.com